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MULTIMEG
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Service Plans

MultiMeg offers more than just bandwidth; we offer managed and monitored Internet connectivity and IP telecommunications in a variety of configurations to meet every business need. There are substantial differences between MultiMeg’s offerings and DSL or Cable modem service; compare for yourself – you will find that MultiMeg is truly a business-grade product. MultiMeg delivers:

  • Provisioning, onsite installation and LAN testing
  • Monitoring and ongoing maintenance
  • IP address allocation and management including static IPs and BGP4 configuration
  • Live and local tech support
  • Router support and WAN maintenance
  • Symmetrical access (upload and download at the same speed)
  • Remote access to LAN and email
  • Quality of Service – we guarantee our uptime
  • No term commitments -- we earn your business every day

Stable and Secure: MultiMeg takes responsibility for delivering a secure and stable Internet connection and we back our efforts with a Service Level Guarantee. Our clients are assured of high availability, low latency, and low packet loss. Our wireless networks are not WiFi, they are proprietary, encrypted, point-to-point circuits, locked into communicating only between your site and MultiMeg. Snooping or eavesdropping just isn’t possible!

Local, Personalized Support: On-call Technical Support is available 24 hours per day, and immediate support is available during normal business hours. A trouble ticket is opened when MultiMeg monitors a customer network issue or the customer reports a problem. If the cause of the issue is not found within MultiMeg's system, MultiMeg can, upon direction by customer, continue to investigate, with labor billed at customary rates. MultiMeg will make all commercially reasonable efforts to restore service to working condition within 4 hours of a trouble ticket being opened and MultiMeg having access to customer premises.


MULTIMEG PRODUCTS & SERVICES RATE LIST

This is not an inclusive list of MultiMeg services. Additional products and services are available. Contact us today for a free, no-obligation service assessment and allow us to present you with a custom, cost-effective solution to maximize your business's network and telecommunications performance.

Please note: Not all buildings, places of business and residences within our stated service area will be eligible for some/all services due to geographical or architectural restrictions, as well as telecommunications or property owner regulations.

PRODUCT
RATE
FEE
DESCRIPTION / COMMENTS


Business-Grade Internet

1 Mbps ProCircuit
$59.95
monthly Business-grade symmetrical Internet service. Includes 3 Email accounts and 2 voice QoS allocations. Static IPs are available. No term commitments.
2 Mbps ProCircuit
$99.95
monthly Business-grade symmetrical Internet service. Includes 10 Email accounts and 5 voice QoS allocations. Static IPs are available as well as QoS, DMZ, and VPN tunneling. No term commitments.
3 Mbps Carrier Circuit
$199.95
monthly Symmetrical managed service, burstable to 3 Mbps with expanded SLA and a 1.5 Mbps CIR. Includes 20 Email accounts and 10 voice QoS allocations. Static IPs are available as well as QoS, DMZ, and VPN tunneling. No term commitments.
5 Mbps Carrier Circuit
$399.95
monthly Symmetrical managed service, burstable to 5 Mbps with expanded SLA and a 2.5 Mbps CIR. Includes 50 Email accounts and 20 voice QoS allocations. Static IPs are available as well as QoS, DMZ, and VPN tunneling. No term commitments.
6 Mbps Carrier Circuit
$599.95
monthly Symmetrical managed service, burstable to 6 Mbps with expanded SLA and a 3 Mbps CIR. Includes 75 Email accounts and 30 voice QoS allocations. Static IPs are available as well as QoS, DMZ, and VPN tunneling. No term commitments.
Need more bandwidth or custom network solutions?
From 1 Mbps to 40 Mbps, MultiMeg provides customized Internet connectivity solutions! MultiMeg is an expert in wireless network implementation, including microwave point-to-point, free-space optics, wide area mesh networks and more. Should your business have unique or very high bandwidth requirements, please contact us for a solution customized to your specific needs.
Internet Installations
Installation includes (as needed) switch, antenna and radios, non-penetrating sled or J-bar antenna mount, up to 250 feet of installed standard weather-sealed cable, service turn-up, LAN testing and diagnosis, and any other equipment deemed necessary to hand off WAN service at customer's demarcation point (generally this would be the point where the customer LAN initiates). In the unlikely event of additional installation costs, MultiMeg will notify customer with cost details prior to installation, and customer will have 7 days to accept additional charges or terminate the Service Agreement without penalty and receive a full refund of any payments made. MultiMeg owns all equipment that it supplies. If service is discontinued for any reason, MultiMeg has the right to remove any or all of its equipment in a workmanlike manner upon 5 days advance notice.
ProCircuit Installation
$149.95
one-time Standard Internet circuit installation, including setup and testing.
Carrier Circuit Installation $599.95
one-time Professional Internet circuit installations, setup and testing.


Business Telecommunications

All feature-loaded phone services include

  • Enhanced voicemail
  • Unified messaging
  • Caller ID
  • Call transfer
  • Call forwarding
  • Direct inward dialing
  • Paging / parking / hold
  • Web control panel
  • "Click to call"
  • Call logs
  • Last number redial
  • 4-digit interoffice / remote office dialing
  • Three-way conferencing
  • Speed dialing
  • Do not disturb
  • On hold custom music and messaging
  • Geographic mobility
  • Rock-bottom calling rates
  • Optional advanced features and much more!

Monthly service rates include the total charges as they will appear on your bill, including all taxes and fees. Until Federal regulations change, there WILL NOT be any added Federal or State fees, surcharges, or taxes.

Each phone requires its own service plan (2 or 3 phones cannot share one number). IP telephones or access devices (such as the 2-Port ATA listed below in "Equipment") are required. All equipment is available through MultiMeg or may be obtained through other channels.

Business Voice IP Centrex & Trunk Lines
Basic Line
$16.95
monthly Includes 500 total minutes (inbound plus outbound). Additional inbound/outbound domestic calling billed at $.0295 per minute. Free In-Network calling: calls between any MultiMeg IP phones are free, regardless of location of phones. This is an ideal low-cost option for employees who make few outgoing calls. Includes personal telephone number (DID), a unified Voice Mail box, and Feature Group A plus optional advanced feature options.
Regional Plus
$29.95
monthly

All Oregon & Washington inbound/outbound calling included. Outbound domestic long distance calls billed at $.0295 per minute. Free In-Network calling: calls between any MultiMeg IP phones are free, regardless of location of phones. Includes personal telephone number (DID), a unified Voice Mail box, and Feature Group A plus optional advanced feature options.

Unlimited Plus
$39.95
monthly All inbound/outbound calling to continental US and Canada included. This plan is ideal for employees who make a substantial number of interstate and/or Canadian calls. Includes personal telephone number (DID), a unified Voice Mail box, and Feature Group A plus optional advanced feature options.
Incoming Fax $9.95 monthly Direct inbound fax number to PC in PDF format.
Hosted & Managed IP-PBX
DID Extensions requires 2 Mbps Internet Service
PBX Value 10
$149.95
monthly 10 DIDs, 5 voice QoS certificates. All domestic and Canadian outbound calls metered at $.0295 per minute.
PBX Basic 30
$299.95
monthly

30 DIDs, 15 voice QoS certificates. All domestic and Canadian outbound calls metered at $.0295 per minute.
Requires 3 Mbps Internet connection if for use at a single location.

PBX Plus 60
$499.95
monthly 60 DIDs, 30 voice QoS certificates. All domestic and Canadian outbound calls metered at $.0295 per minute.
Requires 5 Mbps Internet connection if for use at a single location.
Value Voice Certificates
$9.95
monthly Additional Voice Quality certificates Value accounts.
Multi-Branch Fee
$29.95
monthly Per additional location for shared DIDs.

Additional Phone Services

Domestic Long Distance $0.0295 per min.  Calling rate to Continental US and Canada (if not included in service plan).
Long Distance to Alaska/Hawaii $0.06 per min.  
Directory Assistance $0.95 per call 411 dialing
Toll Free Numbers $0.0295 per min. $2.95 per month plus usage charge of $.0295 per minute.
International Calling list per min. Low-cost International calling metered on a per-minute basis. Ask for current rates.
Handset Installation
$29.95
one-time per handset Installation price per phone except in case of Business Bundle Installation (handset installation is included in Bundle Installation price). Installation includes: LAN survey and tune up for quality voice services (full duplex 100 Mbps, network topology, redundancy, IP addressing); router configuration for voice QoS; ensuring that firewalls are VOIP aware and that NAT is SIP aware; installation of phones and other supporting equipment supplied by MultiMeg. Also initial set up of phone trees, set up of automated attendant, and administrator training for use of the management portal.
Auto Attendant
$49.95
one-time Set up of Auto Attendant as requested by customer.
Hunt Groups
$29.95
one-time Set up of a Hunt Group as requested by customer.
IP Programming Fee
$29.95
one-time Programming charge for customer supplied equipment only.
Number Porting $24.95 one-time Charge per number for LNP (Local Number Portability) service - port an existing phone number to MultiMeg phone service.
Directory Listing $24.95 one-time Charge per number for listing in local directory.

Internet + Phone Service Bundles
Business Bundle 1 $94.95
monthly 1 Mbps ProCircuit symmetrical Internet service + Unlimited Plus Phone Line including all inbound/outbound domestic calling + Incoming Fax service.
Business Bundle 2 $149.95
monthly 2 Mbps ProCircuit symmetrical Internet service + 2 Unlimited Plus Phone Lines including all inbound/outbound domestic calling + Incoming Fax service.
Business Bundle 3 $199.95
monthly 2 Mbps ProCircuit symmetrical Internet service + 4 Unlimited Plus Phone Lines including all inbound/outbound domestic calling + Incoming Fax service.
Business Bundle Installation $199.95
one-time Standard installation, setup and testing of all bundled services, including business handsets.
Network Support & Consultation Services $95.00 hourly We are dedicated to helping our business partners maximize their network performance all the way down to the desktop level. Any work performed or materials used will be at client's request. Materials shall be billed at cost plus 20% (plus applicable taxes).
Prepay Network Support Bundle
SAVE 50%!
$475.00 one-time Save 50% off standard support rates! Receive 10 hours of Network Support & Consultation Services for the price of 5 hours when you prepay for service - a total savings of $475.00. Full payment must be made in advance of work or no discount will be given.
Managed Load-Balancing & Redundant Internet Connection $99.95 monthly

MultiMeg will install, monitor, manage, warrant and service hardware capable of load balancing two independent network connections. No installation fee if installed at time of a Carrier Circuit installation; otherwise installation fee is $199.95.

In order for MultiMeg to effectively manage its redundant, fail-safe service, at least one other Internet communications port must be available and accessible to MultiMeg. MultiMeg cannot assume any responsibility for connectivity supplied by third-parties, other than management of the bandwidth delivered to the managed hardware we supply.

Web Starter Package
Includes Custom Email Service
$19.95 monthly

Need a website? The Web Starter package from MultiMeg includes customization of one (1) web page -- plus semiannual updates, website hosting, custom domain name registration with annual renewal, custom business email service, Google local business and Google directory registration, and more... all branded for your business but built, maintained and hosted year-round by MultiMeg for just $19.95 a month. There isn't an easier or more affordable way to jump start your business's online marketing!

All of these services are included upon request with the Website Starter & Hosting package:

  • Monthly web hosting: 1 GB disk space – 10 GB bandwidth
  • Domain name registration (www.yourbusiness.com)
    • Setup, maintenance and all server updates
    • Annual renewal fees
  • Custom website (at www.yourbusiness.com)
    • Custom modification of your choice of Web page templates (includes customer supplied content, pictures and logo)
      View Web Starter website templates
    • Link to your Google local business map page (see below)
    • Additional Web pages available
    • “Normal and Customary” semiannual Web page updates included
  • 5 custom email accounts (yourname@yourbusiness.com)
    • Outlook (POP) and Webmail (remote) access
    • Integrated Virus and Spam protection features, plus email forwarding, auto responder and more
    • Substitute email aliases for standard accounts (information@yourbusiness.com forwards to yourname@yourbusiness.com)
    • Additional email accounts available
  • Google search engine registration
  • Google local business registration

SUPER SIZE your Web Starter Package Custom Email Service:

Custom Email: 5/2GB - $33.95/month
5 custom business email accounts each with 2 GB of storage

Custom Email 10/50MB - $24.95
10 custom business email accounts each with 50 MB of storage

Custom Email 10/2GB - $53.95
10 custom business email accounts each with 2 GB of storage

Custom Email 25/50MB - $34.95
25 custom business email accounts each with 50 MB of storage

Custom Email 25/2GB - $103.95
25 custom business email accounts each with 2 GB of storage

Additional Website & design services and advanced hosting options available upon request. Call for more information.

Basic Hosting Package
$9.95 monthly

Reliable and local Web hosting for your business's Website. Includes 1 GB disk space – 10 GB bandwidth.

If your business does not yet have a website or custom business email, ask about our Web Starter package. Additional website & design services and advanced hosting options available upon request.

Custom Email Service:
5/50MB
$9.95 monthly

Build brand awareness and drive traffic to your website with custom email service. Why send potential customers emails from john7842@hotmail.com when you can send from john@redmond-landscaping.com? (This service is included with the Website Starter & Hosting package.)

  • Domain name registration (www.yourbusiness.com)
    • Setup, maintenance and all server updates
    • Annual renewal fees
  • 5 custom business email accounts (yourname@yourbusiness.com) each with 50 MB of storage
    • Outlook (POP) and Webmail (remote) access
    • Integrated Virus and Spam protection features, plus email forwarding, auto responder and more
    • Substitute email aliases for standard accounts (information@yourbusiness.com forwards to yourname@yourbusiness.com)
    • Additional email accounts available

Super Size your email:

Custom Email: 5/2GB - $23.95/month
5 custom business email accounts each with 2 GB of storage

Custom Email 10/50MB - $14.95
10 custom business email accounts each with 50 MB of storage

Custom Email 10/2GB - $43.95
10 custom business email accounts each with 2 GB of storage

Custom Email 25/50MB - $24.95
25 custom business email accounts each with 50 MB of storage

Custom Email 25/2GB - $93.95
25 custom business email accounts each with 2 GB of storage

50 MB Email Account
(Additional)

$2.00 monthly

Email accounts include POP and Webmail access plus integrated Virus and Spam protection features, email forwarding, auto responder and more. Every MultiMeg Internet subscription includes standard 50 MB email accounts. Additional accounts (beyond your Internet subscription allotment) are billed $2.00 each per month. Upgrade accounts to 2 GB for $4.00 per month.

Custom email service accounts (yourname@yourbusiness.com) available! See the Web Starter package or Custom Email Service above.

2 GB Email Account
(Additional or Upgrade)
$4.00 monthly

Email accounts include POP and Webmail access plus integrated Virus and Spam protection features, email forwarding, auto responder and more. Every MultiMeg Internet subscription includes standard 50 MB email accounts. Upgrade standard accounts to 2 GB or add additional 2 GB email accounts for $4.00 per month.

Custom email service accounts (yourname@yourbusiness.com) available! See the Web Starter package or Custom Email Service above.

Email Alias
("Forwarding" Email Account)
$1.00 monthly

An alternate email address forwarded to an existing account. For example sales@yourbusiness.com forwards to yourname@yourbusiness.com. The destination email can be changed any time at no additional cost.

Router $69.95 one-time Small business router and firewall. Installation, configuration and security setup included with Internet installation.
Wireless Router $99.95 one-time Small business router and firewall. Installation, configuration and security setup included with Internet installation.
2-Port ATA $99.95 one-time An ATA (or Analog Telephone Adapter) is a device that allows standard phones to be used to access IPPBX services. A 2-port ATA can service up to 2 lines (2 phones with distinct DID numbers or a phone and a fax machine).
Router with 2-Port ATA $149.95 one-time Small business router and firewall with 2-port standard phone adapter. Installation, configuration and security setup included with Internet installation.
Wireless Router with 2-Port ATA $199.95 one-time Small business router and firewall with 2-port standard phone adapter. Installation, configuration and security setup included with Internet installation.
Base IP Business Phone $149.95 one-time Full-featured Grandstream GXP-2000 business-grade phone.
Executive IP Business Phone - Snom 320 $199.95 one-time Snom 320 full-featured business-grade phone.
Executive IP Business Phone - Linksys 942 $249.95 one-time Linksys 942 business-grade phone is full-featured and offers numerous communications enhancements.
Business Firewall & Voice QoS
$652.00
one-time EdgeMarc 4200-10: a full-fledge Business Firewall with voice packet management. Comes with up to 10 Voice Priority allocations.
EdgeMarc Voice License Increase
$357.00
one-time EdgeMarc 4200 upgrade from 10 to 30 Voice Priority allocations


Networking Solutions for the 21st Century
Phone 253-617-1530  |  Fax 253-617-1529  |  Info@MultiMeg.com  |  www.MultiMeg.com

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